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Bonus Balance at Qzino
You can find the full Terms & Conditions of Bonus Balance here.
1. Offers on Qzino that use Bonus Balance
On Qzino, some bonuses work through Bonus Balance.
These are offers where the bonus funds become available to play right away.
You don’t need to complete wagering before you receive the bonus.
You can start playing with it as soon as the offer is activated.
There are two kinds of Bonus Balance offers
- With a deposit — you deposit money, we add the bonus, and both go on one playable balance.
- Without a deposit — the offer gives you bonus funds only. There is no deposit part. You play and complete wagering using only the bonus money.
Each offer has its own numbers on the offer card: bonus size / %, min deposit (if any), max bonus, wager, timers, and claim cap.
The rules below explain how Bonus Balance works in general for any such offer.
2. How Bonus Balance works (general rules)
Here is the full path in simple steps:
- You get an offer that uses Bonus Balance (welcome, special, no-deposit, etc.).
- You activate it within the time on the card (and make a deposit if the offer requires one).
- The funds from that offer become one shared balance you can play with immediately.
- While you play, you complete the wager shown on the card.
- When wagering is done in time → the balance unlocks → you can withdraw / swap / tip in that currency.
- If you cancel early, or time runs out → cancel / expiry rules apply (you do not keep bonus winnings).
One balance while you play
You activate the offer → the funds from that offer become one shared balance.
- Deposit offer: your deposit + bonus
No-deposit offer: bonus only
While you play, you see and use one balance — deposit and bonus are already mixed together.
You don’t need to complete wagering before you receive the bonus — it is available to play right away.What wagering is for
Wagering is still required — but only to unlock this balance so you can withdraw / swap / tip in that currency.
It is not a gate before you can start playing with the bonus.One offer at a time
Only one Bonus Balance offer can be active at a time.Where to see your offer
Progress, split, timers, and details are on your bonus card in Bonus Hub.Exact bonus size, %, limits, and timers are on your offer card.
3. Your money and bonus money (the split)
Inside the Bonus Balance we track:
- Your money — what you put in (deposit + any later top-ups in this currency), if any
- Bonus money — what the offer added
On a no-deposit offer, there is usually only bonus money (your money part = 0). You play and wager with the bonus funds only.
The split is the share of each part (for example 50/50, 60/40, or 0/100 on a no-deposit offer).
It is set when the offer starts, and can change if you top up (§8).
Why it matters
At unlock or cancel, we settle your money part and bonus part separately — not as one flat pile.
Your current split is always visible on the offer / claim screens.
4. Activation
Each offer has:
- a time window to activate, and
- (usually) a minimum deposit to activate
Both are shown on the offer card.
If you don’t activate in time, that offer expires and you don’t receive its bonus.
5. Wagering (how to unlock)
To unlock withdraw / swap / tips in the offer currency, complete the wager shown on your offer card.
Each offer also has a time limit to finish wagering (shown on the card).
What wagering means
While you play, part of your bets counts toward a wager target.
When that progress reaches 100%, the Bonus Balance can unlock.
How much you must wager
Shown on the card. For deposit offers it is typically based on:
(your money in the offer + bonus) × wager multiplier(s) on the card
For no-deposit offers, the wager is based on the bonus (and the multiplier on the card).
The wager multiplier (×) can be different from offer to offer.
Always use the multiplier shown on your offer card — do not assume it is the same as another bonus.
Progress is shown on your bonus card in Bonus Hub.
If time runs out before you finish, the offer ends under the cancel / expiry rules (§10).
Delaying any game round in any game, including free spin features and bonus features, to a later time when you have no wagering requirements and/or making new deposit(s) while having free spin features or bonus features still available in a game is strictly prohibited. Such actions are considered bonus abuse and all related winnings will be voided.
Example 1 — deposit offer
- Your card says: wager = (your money + bonus) × 35.
- You activated with $100 of your money + $100 bonus.
- Wager target = ($100 + $100) × 35 = $7,000.
- Time on the card: for example 14 days after activation.
What this means for you:
- You can play right away with the $200.
- To unlock withdraw in this currency, your wager progress must reach $7,000.
- You follow progress on the bonus card in Bonus Hub.
Example 2 — same offer, different deposit size
- Same rule on the card: (your money + bonus) × 35.
- You deposit $50 → bonus $50 (if the offer is +100%).
- Wager target = ($50 + $50) × 35 = $3,500.
Smaller activation → smaller wager target (still based on the card formula).
Example 3 — no-deposit offer
- Your card gives $50 bonus only (no deposit).
- Card says wager = bonus × 35.
- Wager target = $50 × 35 = $1,750.
You play and complete wagering using only the bonus money.
When progress reaches $1,750 in time → unlock rules in §9 apply.
Example 4 — what unlock needs
- Wager target on your card: $7,000.
- Your progress in Bonus Hub shows $7,000 / $7,000.
- You finished within the time on the card.
→ Wagering is done → go to unlock (§9).
If the timer ends and progress is still below the target → §10 (cancel / time ran out).
Note
The multiplier (for example ×35), the time limit, and the exact formula are always taken from your offer card. The numbers above are only to explain how it works.
6. How bets count toward wagering
Bet size
You can bet any amount unless the offer card says otherwise.
There is normally no hard maximum bet for playing.
How much can count from one bet
Each offer has a max amount per bet that can count toward wagering (shown on the card; often a USD equivalent at bet time).
If you bet more than that cap, only up to the cap can count — then it may be adjusted by the game (below).
Contribution formula (general)
amount that can count × ((100% − game RTP) / (100% − base RTP))
- RTP = the game’s return to player
- base RTP = the reference RTP used by the platform (shown in offer details / help; commonly 96%)
- Higher RTP → slower progress · lower RTP → faster progress
In short: the % that counts depends on the game’s RTP
Bonus balance wagering rules by game type
- Slots / Most Casino Games: Count toward wagering, adjusted by RTP. The actual amount contributed per bet varies depending on the game's Return to Player (RTP).
- Qzino Originals / Our Games: Count toward wagering, adjusted by RTP. If specific RTP data is unavailable for a game, wagering progress may accumulate at a default reduced rate.
- Live Casino: Playable with bonus funds, but 0% of your wager counts toward wagering requirements.
- Special Games: Playable with bonus funds, but counts 0% toward wagering requirements.
- Sports Betting: Counts toward wagering only if specific sports bonus rules are met (they can be found below).
- Other Currencies: Bets placed in non-eligible currencies do not count toward this offer's wagering requirement.
Sports from Bonus Balance — all must be true:
- Odds at or above the minimum on the card / platform rules (commonly 1.50)
- The bet has settled
- The event ends at least a set time before the offer ends (commonly 4 hours)
If not → it does not count (or cannot be placed from Bonus Balance).
Example 1 — bet under the cap, standard RTP
- Your card says: max that can count per bet = $10.
- Base RTP on the platform = 96%.
- You bet $5 on a game with RTP 96%.
How much counts:
5 × ((100% − 96%) / (100% − 96%)) = 5 × (4% / 4%) = $5
Full $5 goes toward your wager progress.
Example 2 — bet above the cap
- Max that can count per bet = $10.
- You bet $100 on a game with RTP 96%.
Only $10 can count (the cap), then:
10 × ((100% − 96%) / (100% − 96%)) = $10
The extra $90 still plays, but it does not add more to wager progress.
Example 3 — higher RTP → slower progress
- Cap = $10. You bet $10.
- Game RTP = 98% (higher than base 96%).
10 × ((100% − 98%) / (100% − 96%)) = 10 × (2% / 4%) = $5
Same $10 bet → only $5 wager progress.
Example 4 — lower RTP → faster progress
- Cap = $10. You bet $10.
- Game RTP = 92% (lower than base 96%).
10 × ((100% − 92%) / (100% − 96%)) = 10 × (8% / 4%) = $20
Same $10 bet → $20 wager progress.
Example 5 — Live / Special
- You bet any amount in Live casino or a Special game.
- Contribution = $0.
You can play, but these bets do not move your wager progress.
Example 6 — Sports
- You place a sports bet from Bonus Balance.
- Odds 1.60 (≥ 1.50) · event ends more than 4 hours before the offer ends · bet later settles.
→ Can count toward wager (then adjusted by the sports / card rules).
If odds are below the minimum, or the event ends within 4 hours before the offer ends, or the bet is not settled yet → it does not count toward wager.
7. While the offer is active
In the offer currency
- No withdraw
- No swap
- No tips
In other currencies
Still available as usual.
Other bonuses
While Bonus Balance is active, only some rewards may stay available (commonly cashback and rakeback), and only on your money share.
What’s paused vs available is shown in Bonus Hub.
Tournaments
On Qzino there can be tournaments (competitions where players earn points or ranking from play).
You can take part in these tournaments while Bonus Balance is active, unless that tournament’s own rules say otherwise.
Important: tournament progress is not the same as Bonus Balance wagering.
- For Bonus Balance unlock, bets count under the wager rules in §5–§6.
- For tournaments, we only count the part of the bet that belongs to your own money (your share of the split).
The bonus part of the bet does not count toward the tournament.
8. Top-ups (extra deposits in the same currency)
You may add more of your own money in the same currency while the offer is active (unless the card says otherwise).
General rules:
- We do not add more bonus just because you topped up
- Your money share grows → the split is recalculated
- The wager target does not change (the bonus amount stays the same)
- Progress already made is kept
- The wagering timer does not get extended by a top-up
Any attempt to manipulate the split ratio by making a top-up after generating significant winnings, in order to bypass the bonus claim cap, is considered bonus abuse. Qzino reserves the right to freeze the account, recalculate the winnings based on the original split before the top-up, or confiscate the winnings entirely at its sole discretion.
9. When you finish wagering (unlock)
When wagering is complete in time, the balance unlocks and you can withdraw.
What unlock means
You finished the wager on your offer card.
The Bonus Balance becomes money you can withdraw / swap / tip in that currency.
What you get
- Your money part — everything on it (including winnings on that part), subject to the Maximum Win Limit set forth in the general Qzino Terms and Conditions.
- Bonus part — up to a claim cap shown on the offer (commonly up to 1× the original bonus)
Anything above the claim cap on the bonus part is removed.
Then the rest becomes your withdrawable balance.
How to read your split
Your offer shows a split such as 50/50 or 60/40.
That means:
- on your part — you keep what belongs to that part (including winnings on it)
- on the bonus part — you can claim only up to the bonus claim cap (for example 1× the bonus size)
Example 1 — 50/50 deposit offer (most common)
- You activated with $100 of your money + $100 bonus.
- Split = 50% / 50%.
- Claim cap on bonus = 1× bonus = $100.
- You finish wagering. Balance is now $5,000.
How we split $5,000:
- Your money part (50%): $2,500 → you keep all $2,500
- Bonus part (50%): $2,500 → you keep max $100, remove $2,400
You receive: $2,600
($2,500 from your part + $100 from the bonus part)
Example 2 — after a top-up (split became 60/40)
- You started with $100 yours + $100 bonus.
- You later added $50 of your own money.
- Offer now: $150 yours + $100 bonus.
- Split = 60% / 40%.
- Claim cap on bonus is still $100 (bonus size did not change).
- You finish wagering. Balance is now $5,000.
How we split $5,000:
- Your money part (60%): $3,000 → you keep all $3,000
- Bonus part (40%): $2,000 → you keep max $100, remove $1,900
You receive: $3,100
($3,000 from your part + $100 from the bonus part)
Example 3 — balance grew only a little
- You activated with $100 yours + $100 bonus (50/50).
- Claim cap on bonus = $100.
- You finish wagering. Balance is now $240.
How we split $240:
- Your money part (50%): $120 → you keep $120
- Bonus part (50%): $120 → you keep max $100, remove $20
You receive: $220
Example 4 — no-deposit offer
- You got $50 bonus only (your money part = $0).
- Split = 0% / 100%.
- Claim cap = 1× bonus = $50.
- You finish wagering. Balance is now $200.
How we settle:
- Your money part: $0
- Bonus part: $200 → you keep max $50, remove $150
You receive: $50
10. If you cancel (or time runs out)
You can cancel at any time from the bonus card in Bonus Hub.
Important: you must have no open / active bets at the moment you cancel.
Cancel does not pay out bonus winnings.
In plain words: you can get back your money (or your share of what’s left) — not the wins that came from the bonus.
If the wagering time ends without finishing, the same rules apply as cancel.
If your total Bonus Balance falls below 0.01 USD (or the equivalent in your offer currency), the offer will automatically expire and be closed, clearing any active wagering restrictions on that currency.
A) Balance at or above the current offer start amount
What this means
Your current Bonus Balance is still as high as or higher than the amount you started with on this offer (deposit + bonus after activation / after top-ups).
What you get
- You get back all of your money in this offer (including top-ups)
- Everything else is removed (bonus + any growth on the bonus side)
Example A1 — simple deposit offer
- You activated with $100 of your money + $100 bonus.
- Offer start amount = $200.
- You played and the balance is now $300 (still above $200).
- You cancel.
Result:
- Your money back: $100
- Removed: $200 (the $100 bonus + the extra $100 that grew on the balance)
- You do not keep bonus winnings.
Example A2 — after you topped up
- You started with $100 yours + $100 bonus = $200.
- Later you added $50 more of your own money.
- Offer now: $150 yours + $100 bonus. Start amount for cancel = $250.
- Balance is now $300 (at/above $250).
- You cancel.
Result:
- Your money back: $150 (original $100 + $50 top-up)
- Removed: $150
- Again: no bonus winnings.
B) Balance below the current offer start amount
What this means
Part of the Bonus Balance has already been used in play. What’s left is less than the offer start amount.
What you get
- You get only your share of what’s left (using the current split)
- The rest is removed
- You still do not get bonus winnings as a cashout
Example B1 — 50/50, balance dropped
- You activated with $100 yours + $100 bonus = $200.
- Split = 50% / 50%.
- After playing, balance is $120 (below $200).
- You cancel.
How we calculate:
- Your share of what’s left = 50% of $120 = $60
- Removed = $60
Result: you receive $60.
Example B2 — after top-up, then balance dropped
- Offer after top-up: $150 yours + $100 bonus = $250.
- Split = 60% / 40% (because your money grew, bonus stayed $100).
- Balance is now $200 (below $250).
- You cancel.
How we calculate:
- Your share of what’s left = 60% of $200 = $120
- Removed = $80
Result: you receive $120.
C) No-deposit offer
What this means
The offer gave you bonus only. Your money part = $0.
Example C
- You got $50 bonus (no deposit).
- You cancel, or time runs out.
Result:
- You receive $0
- The remaining bonus balance is removed
Because there was no “your money” part to return.
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